Cookies Policy

This Cookies Policy explains how Gamblezen Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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1. About this Cookies Policy

Gamblezen Casino uses cookies and similar technologies to help operate, protect and improve its website. A cookie is a small text file that a website may store on your device when you visit. Cookies can allow a website to remember information about your visit, recognise a returning browser, maintain a secure session, or understand how website features are being used.

Page contents

For the purposes of this policy, the term cookies includes cookies, pixels, tags, web beacons, local storage and other comparable technologies. These technologies may be placed by Gamblezen Casino or by selected service providers acting on our behalf. They may be used on the website, in emails or in other online services connected with the website.

Cookies may be temporary or persistent. Temporary cookies, sometimes called session cookies, generally operate only while your browser is open or until you leave the website. Persistent cookies remain on your device for a longer period or until they are deleted. The length of time a cookie remains available depends on its purpose and the settings of your browser or device.

By continuing to use the website, you may be allowing cookies to operate in accordance with your browser settings and any consent choices presented to you. Where consent is required, we will seek it in the way required by applicable law. You can change your choices or use your browser settings as explained below.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, secure areas, page navigation, fraud prevention, session management and the delivery of requested services. Without these cookies, some parts of the website may not work correctly. Because they are important for basic functionality, they may not be capable of being switched off through a cookie preference tool, although you can usually block them through your browser. Blocking them may prevent access to certain features.

Preference and functionality cookies

Preference cookies allow the website to remember choices you make. For example, they may remember language, region, display or other settings so that you do not need to enter the same information each time you return. Functionality cookies can also support features you choose to use, such as forms, help tools or other interactive elements.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, general device information and whether a page or feature works as expected. This information may be combined into reports and used to identify technical issues, measure performance and improve the design and content of the website.

Security and fraud-prevention technologies

Cookies and similar technologies may assist with website security, account protection and the detection of unusual activity. They can help identify automated activity, repeated failed access attempts, suspicious behaviour or other activity that may present a risk to users or the website. Security information may be used to investigate, prevent or manage fraud, abuse and unauthorised access.

Advertising and marketing technologies

Where permitted and where relevant, marketing technologies may be used to understand interactions with online content or to measure the effectiveness of communications and campaigns. These technologies may help make advertising more relevant or prevent the same communication from being shown too frequently. Marketing cookies will not be used where prohibited, and any consent requirements that apply will be followed.

Cookies may be first-party cookies, which are set by Gamblezen Casino, or third-party cookies, which are set by another organisation providing a service.
The categories and specific cookies used may change as the website, its features or its service providers change.
A cookie does not usually identify you by name on its own, but information collected through cookies may be linked with other information where permitted and necessary.

3. Why cookies are used

The purposes for which cookies and similar technologies may be used include:

Keeping the website available and helping pages load and operate as intended.
Maintaining a secure browsing or account session while you move between pages.
Remembering settings and choices made during a visit or on a later visit.
Supporting account, registration, authentication and other requested website functions.
Protecting the website and users against fraud, abuse, automated activity and unauthorised access.
Monitoring website performance and identifying errors, broken links or technical problems.
Understanding general patterns of website use so that content, navigation and features can be improved.
Measuring the reach and performance of communications or promotional activity, where applicable.
Supporting responsible operation of gambling-related services and helping apply relevant security or access controls.
Meeting legal, regulatory, audit, record-keeping and risk-management obligations where applicable.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, general location information, referring website, pages visited, time and date of visits, and interactions with website features. The information collected will depend on the technology involved and how you use the website.

We may use information from cookies with other information held about your use of the website where this is reasonably necessary for the purposes described in this policy, our Privacy Policy or applicable terms. We will handle personal information in accordance with applicable privacy obligations and our stated information-handling practices.

4. Third-party services and your choices

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, analytics, performance monitoring, communications, identity checks or payment-related support. A third party may collect information directly from your browser or device in accordance with its own privacy notice and applicable requirements.

We do not control every cookie or technology operated by a third party. You should review the relevant third party's information about its data practices before using a service that takes you away from the Gamblezen Casino website. Links to external websites or services do not necessarily mean that Gamblezen Casino endorses their content, policies or practices.

Managing cookies through your browser

Most browsers allow you to view, delete, block or restrict cookies through their privacy or security settings. You may also be able to receive a warning before a cookie is stored. The steps differ between browsers and devices, so you should check the support information for the browser you use.

If you delete or block cookies, some website functions may not operate properly. You may need to re-enter information, repeat preferences or sign in again. Blocking all cookies may affect account features, security controls, forms, navigation and other services that depend on a working session.

Managing optional choices

Where a cookie banner, preference centre or similar control is made available, you can use it to review and change certain optional cookie choices. Changing a preference may not remove cookies that were already stored on your device. To remove those cookies, you may also need to use your browser or device settings.

Some devices provide separate controls for advertising identifiers, tracking technologies or app permissions. These controls may limit certain technologies but may not affect all cookies used by the website. Your choices are generally applied to the browser or device on which they are made and may need to be repeated if you use another browser, clear stored data or change devices.

5. Privacy, changes and enquiries

Privacy and information security

Cookie information may be treated as personal information where it can reasonably be linked to an identifiable person. We take reasonable steps to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No online transmission or storage method can be guaranteed to be completely secure, so you should also take care with your account details, device and browser settings.

Our Privacy Policy contains further information about the types of personal information that may be collected, how information may be used or disclosed, how it may be stored, and the choices and rights available to you. If there is any inconsistency between this policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that issue unless applicable law requires otherwise.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or information practices change. The updated version will be made available on the website and will show the relevant effective date where appropriate. You should review this page from time to time so that you understand how cookies and similar technologies are being used.

Questions or complaints

If you have a question, concern or complaint about cookies or related privacy practices, please use the contact or support options displayed on the Gamblezen Casino website. When making an enquiry, provide enough information for the matter to be understood and investigated, but do not include your password, full payment details or other sensitive information unless specifically requested through a secure process.

This Cookies Policy is intended to provide clear general information about the use of cookies on the website. It does not limit any rights or protections that cannot lawfully be excluded under Australian law or any other law that applies to your use of the website.